Universal Basic Mobility: Bringing the Lessons from the US to Europe
A deep dive on implementation of Mobility Wallets with Open Loop Technology while catalysing Equity and Dignity

Location: Room - Diamond

Universal Basic Mobility has emerged as an ecosystem approach to bring economic, health, and social benefits to transit-dependent communities. At its core, it is an effective strategy to promote equity and address the immobility of people. This session will share lessons learned from Americas largest UBM pilot including Phase I findings from the Mobility Wallets to deliver seamless interoperability between shared transportation options through one payment source. The session will also examine UBM strategies offering diverse transit choices for low-income customers and discuss future considerations for open-loop and account-based technology, enhancing system-wide interoperability across transit.

Presenters

Hector Gutierrez, Sr. Manager, LA Metro

Hector Gutierrez joined the Metro Office of Strategic Innovation as a Senior Manager in 2023, leading the Mobility Wallet pilot program. This initiative uses prepaid debit cards to facilitate transportation access for income-eligible participants. Previously, he spearheaded Metro’s Community Based Organization Partnering Strategy and projects enhancing equity fluency across the agency. With over 15 years of experience, Hector has collaborated extensively with community organizations, philanthropic bodies, and civic leaders to advance impactful policy solutions for low-income Californians in transportation and infrastructure. Hector holds degrees from UCLA and UC Berkeley.

Chrétienne Hoek, Principal Consultant, Rebel

Chrétienne Hoek joined the Rebel Group 6 years ago as a Principal Consultant. Before she worked in several manager and director positions at Dutch Railways and more recent at a start-up, where she as CEO developed on of the first Dutch Integrated Mobility (MaaS) providers offering seamless door to door travel. She is an expert on shared and micro-mobility bringing strategy, data and policymaking together to create accessible, affordable, and sustainable transportation modes for all. For this, she works from local municipalities to national governments in an international context, leading various projects in which multidisciplinary teams work together.